PRIVACY POLICY
Last updated on : 07th November, 2024We welcome you to Indiepress and thank you for your support in making Indiepress a leading self-publishing platform.
We encourage you to read through our Privacy Policy to understand all the aspects of how Indiepress collects and uses data relating to users of the platform. It is our endeavour to be transparent about our practices and demonstrate the respect we have for privacy of our users’ data. If you do not agree with these practices, you are advised not to use the or the Indiepress Website.
This Privacy Policy documents the use, collection and storage of information pertaining to the use of Nasadiya Technologies Pvt Ltd’s (“Company”) ‘Indie Press’ website (https://www.indiepress.in/) (“Website”), by any person (“User”/“You”/“Your”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose information from authors and users who visit and interact with our website, platform and services.
Indiepress facilitates Users to self-publish books (“Works”) across various languages in accordance with the package details link (collectively, the “Services”). By using the Services provided by Indiepress, you consent to the practices described in this Privacy Policy.
What information does Company collect?
For Company to offer its Services to Users and to continuously improve the Users’ experience, Company collects certain information which constitute personally identifiable information (information which can be used to identify an individual) and non-personally identifiable information (information which cannot directly identify an individual) (together ‘User Information’) as mentioned below:
| Type of Information | Includes |
|---|---|
| Registration/Log in Data | Name, Email Address, Google log-in details along with profile details which
are public or can be shared as per User’s privacy settings on these
platforms. Other details optionally given by the User such as gender, age, city etc |
| Usage Data | Inputs by Users on the Website Data regarding pages visited, time spent on a page, navigation through the portal, location, including time and date of all such actions. |
| Device Data | A device identifier token generated for each User, the make of the phone, browser version and type, IP Address. |
| Payment Data (for revenue share payout) | Billing information, payment, or banking information |
| Customer support | Information provided during request for User support to the Company’s executives. |
What does Company use the collected User Information for?
Company uses the User Information to:
- Enable and facilitate usage of the Website including enforcing the Company’s Terms of Use
- To send mandatory and opted notifications to Users
- To communicate with the User
- Improve the functioning of the Website and the Services (such as introducing new features and enhancing security measures to protect Users and their Works)
- Improve the User experience by customisation, personalisation and optimisation
- Managing the Website which includes troubleshooting, analysis, conducting surveys, understanding the nature of Users etc
- Building communities amongst the Users
- Improve share feature's experience by displaying installed apps in device first
Can any third party access the User Information?
Company will never sell or rent any User Information to any third party. User Information may be accessed by third parties as described below:
1. Business Partners: Authorized third party business partners, who handle the User Information in accordance with their own privacy policies as mentioned in the table, engaged for:
i. Analysing the User Information, for improving the Website and the Services such as below:
| Services offered | Entity Name | Links to privacy policy |
|---|---|---|
| Analytics Services | Facebook Analytics | https://www.facebook.com/policy.php |
| Google Analytics (Location USA) | https://www.google.com/policies/privacy/partners/ | |
| Notifications Services | Gup shup | https://www.gupshup.io/privacy-policy |
| Lead Management Services | Leadsquared | https://www.leadsquared.com/privacy-policy/ |
| Payment Services | Razorpay | https://razorpay.com/privacy/ |
ii. Variety of services to the Company as determined by Company in good faith from time to time in relation to research, survey etc. to help improve the Services.
2. Special Circumstances: Company will disclose personally identifiable information about a User
i. As and when required by law or litigation
ii. If Company determines that such a step is essential for national security, law enforcement, or other issues of public importance
iii. For enforcement of its Terms of Use
iv. In case of fraud, security or technical issues
3. Corporate Restructuring: Company reserves the right to transfer User Information to another party as a result of merger, acquisition, or sale of all or a portion of Company's assets to any third party.
Where is the User Information stored and how is it secured?
Company hosts the Website and all User Information in the cloud infrastructure of Amazon Web Services located at Mumbai, India. Amazon Web Services has robust security practices to protect the stored data, details of which can be found at https://aws.amazon.com/privacy/?nc1=f_pr. Some information is also stored in Google Firebase infrastructure.
Company follows a need-to-know policy internally to ensure only those employees can view the User Information as is necessary. Passwords are encrypted using sha512 and stored internally. Users must ensure that their passwords are safeguarded and are not shared with anyone in an unauthorized manner. Any unauthorized use may compromise the security of User Information.
Keeping in mind the nature of the internet, Users acknowledge that despite the very robust security measures, safety of User Information may not be guaranteed.
How is the User Information collected and what are the opt-out options?
User Information is collected by Company primarily in the following manner:
1. User-provided Information: Details provided by a User while logging-in/registering on the Website and while providing Inputs on the Website.
2. Collected through Cookies: Cookies are small files placed locally on the browser through which the Website is being accessed. Cookies are placed by Company for various purposes as detailed below:
| Type | Placed by | Nature of tracking |
|---|---|---|
| Mandatory | Company | Enable Website usage by Users |
| Analytical purposes | ||
| Analytical | Third Parties (Google, and Facebook,) | Mapping of Users |
| Analytical purposes |
3. API Calls: API Calls consists of data generated when a User performs an activity on the Website such as navigating to different pages, clicking on buttons, reading content etc. This data is collected and used by Company and may be shared with authorized third parties as described in this Privacy Policy.
What are the rights of Authors with respect to their User Information?
Registration: Users have the option to not register on the Website if they do not want to share the mandatory personally identifiable information required to do so. Their ability to use the Website may be restricted as reasonably determined by Company.
Modification: Users may modify their profile details from their account settings on the Website. Users are encouraged to keep their information up-to-date.
Deletion: Users may ask for deletion of their profile and their personally identifiable information will be deleted along with any content they may have published on the Website. However, some fragments of the User Information may still be available on the internet. Further, all history of the User will remain with Company. For any specific requests by a User for deletion of bank account details stored by the Company, the Company shall cease usage of the same by the next day and permanently delete the same by the end of the month in which the request is received.
Notifications: Company would like to engage with Users through notifications for suggested reading etc via the Website and email. A User can set the frequency of such notifications through their account settings or completely opt-out of the same. However, notifications regarding the User’s account and the Website itself will continue to be sent.
Opt-out: If a User desires Company to cease usage of his User Information on the Website for any of the purposes mentioned herein, User may write to [email protected]. Company will endeavour to assist Users with its requests and fulfil the requests. However, any such action may adversely affect the User experience on the Website.
Company may update and revise this Privacy Policy from time to time. The revised Privacy Policy will be posted as a notification here: https://indiepress.in/privacy
Users are advised to periodically check this page to stay informed about changes to this Privacy Policy.
If a User disagrees to any of the changes to the Privacy Policy, User shall refrain from using or accessing the Website/ Services. User’s continued use following the posting of the revised Policy shall indicate their acceptance and acknowledgement of the changes and the User will be bound by it.
For any grievance related to this Privacy Policy, or any other grievance in relation to the collection, usage and processing of your personal information, you may contact Gautam Padmanabhan, Grievance Officer at [email protected].
In case of any conflict arising in the interpretation of the Privacy Policy in English and any other language as it may be made available on the Website, the terms of the English version shall prevail.